Product Information

• Is there a warranty for my item?

  Probably! Most items are protected by a manufacturer's warranty for at least the first year (and a lot have lifetime warranties). If, for any reason, you're unhappy with your product, please reach out to us by email ([e-mail]). We can find your warranty information and help you contact the manufacturer.

  Is there a manual for my item?

  You know, there probably is a manual for your product. When we can, we provide manuals with all orders. If you did not get one, or need a replacement, we suggest first looking on the manufacturer's website (that's where we look too!). If you need help searching, contact us by email ([e-mail]) and we'll get on the case.

  How do I know what size I am?

  Remember when a Large was actually a Large? We understand how frustrating it can be to shop for clothing online. That's why we provide size guides, wherever possible, on the website. If the item you're looking at doesn't have one, please give reach out to us by email ([e-mail]) so we can help outfit you in the technical and lifestyle apparel that fits as well as it performs.

  Help! I'm not sure what I need.

  That's what we're here for! Five days a week, for eight hours a day, TackleDirect is staffed with lifetime anglers dedicated to getting you set-up. No sales pitches, no hard sells, just straight talk on what you need (and often, what you don't). Contact us:

  • By Email: [e-mail] (We'll respond within 24-48 hours.)
  • In-Store: 6825 Tilton Road, Bldg C, Egg Harbor Twp, NJ 08234

  Why haven't I received my rebate yet?

  We'd be checking the mail everyday too. Rebates are processed by the manufacturer. We suggest contacting them directly. If you need help finding a manufacturer's phone number or email address, give us a shout via email ([e-mail]) and we'll help out.