FAQs

• Do you offer free shipping?

  Yes! We offer free shipping and handling on orders over $50.00. Your free shipping includes economy shipping and must be within the 48 contiguous United States. Certain rods, gaffs, antennas, coolers, and other oversized, bulky, or multiple package shipments may require additional charges. If you qualify for free shipping, and don't see a coupon code in your cart, contact us by email ([e-mail]).

  Do you offer a military or other service discount?

  Yes, we do! We're really proud to be a family-run business in the United States of America and recognize that our very existence wouldn't be possible without the daily sacrifices of our men and women on the front lines. If you're a military veteran or first responder, please view our Front Lines Discount Program for details on how to secure your discount.

  How do I use a promotion / coupon code?

  Promo code – lucky you! There are two opportunities to enter your promotional code.

  • CART: If you are on the cart page, click on "Enter Promotional Code" inside the right-hand "Order Summary" box. Enter your code, and hit "Apply".
  • CHECKOUT: If you're already in checkout, no problem. Scroll to the bottom of the page and look for a blue heading titled "Other Information." Enter your promotional code in the first field and select apply.

  Do you have a price match guarantee?

  At TackleDirect, we make every effort to provide you with the lowest prices, while adhering to the manufacturers' minimum retail pricing. We will match any price offered by any retailer with a brick and mortar physical address. We do not match eBay or eCommerce stores who do not maintain a physical address. If you find an identical product at a lower advertised price and in stock on another site that matches the criteria above, we'll match the price, as long as the item does not have a set minimum retail price by the manufacturer. Simply contact us via email: ([e-mail]) for pre-authorization.

  How will you ship my fishing rods and poles?

  At TackleDirect, we're anglers just like you. That's why we treat your rod like we treat ours -- with the utmost attention to package strength and security when shipping it.

  We specifically pack the tip of the rod in multiple layers of bubblewrap so that it doesn't roll inside the rod tube. We also wrap the base of the rod to further limit movement in transit. Then, we load the rod into a custom-designed, sturdy, paperboard tube. Watch to see exactly what we mean.